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How to Use Zoom with Knock AI Scheduling

How to Use Zoom with Knock AI Scheduling

How to Use Zoom with Knock AI Scheduling

By default, Knock AI generates a Google Meet link for reps on Google Calendar and a Microsoft Teams link for reps on Outlook. When you connect your Zoom account, Knock AI generates Zoom links instead - no manual replacements needed. Every meeting you own will have the correct Zoom link in the calendar event, confirmation email, and Slack notification from the moment it's booked.

Zoom works the same for both calendar providers. Whether you are on Google Calendar or Outlook, connecting Zoom makes Zoom the meeting link on every new booking.

Before You Start

Zoom requires an active calendar connection, Google Calendar or Outlook. If you have not connected a calendar yet, do that first:

  1. Open the Knock AI app in Slack.
  2. Follow the steps to connect your calendar. You can connect Google or Outlook.

Until a calendar is connected, Zoom shows as unavailable. Once the calendar is connected, the option to connect Zoom appears in the Knock AI Slack app and in the Personal Hub.

What Zoom Integration Enables

Once Zoom is connected:

  • Every new meeting you own automatically gets a unique Zoom link, on Google Calendar and on Outlook.
  • The Zoom link appears in the calendar event, confirmation email, and Slack notification - no manual steps required.
  • Rescheduled meetings get an updated Zoom link everywhere, automatically.
  • Cancelled meetings remove the Zoom link and cancel the Zoom meeting.

How to Connect Your Zoom Account

Connect directly through Knock app on Slack

  1. Open the Knock AI app in Slack.
  2. Click Connect Zoom.
  3. You'll be redirected to Zoom to authorize the connection.
  4. Grant the required permissions.
  5. You'll see a confirmation: "Zoom connected successfully."

In the Slack Home tab, Connect Zoom sits below your calendar connection. It notes that a calendar connection is required, and that once connected all booked meetings auto-include a Zoom link.

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Connect through the personal hub

  1. Open the personal hub
  2. Click Connect Zoom
  3. You'll be redirected to Zoom to authorize the connection.
  4. Grant the required permissions.
  5. You'll see a confirmation: "Zoom connected successfully."
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In the Personal Hub, Zoom sits in the same Integrations list as Google Calendar and Outlook Calendar, and becomes available as soon as one of them is connected.

From this point on, all new meetings you own will use Zoom links automatically.

💡 Connecting Zoom does not affect meetings already on your calendar.

What Changes After You Connect

When a meeting is booked, the Zoom link appears in:

  • The calendar event
  • The confirmation email
  • The booking confirmation modal
  • Slack and chat notifications
  • The Knock AI "Meeting booked" card

Every meeting gets a unique Zoom link. Links are kept in sync across all surfaces.

How to disconnect Zoom App from Knock AI

  1. Open and sign in to Zoom App Marketplace.
  2. In the top right corner, click Manage.
  3. On the left side of the page, click Added Apps. A list of all apps added by you is displayed.
  4. Identify the Knock AI app, click Remove. A Remove App window will appear.
  5. Click Remove to confirm the removal of this app.

FAQ

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Do I need to connect a calendar before I can use Zoom with Knock?
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Does connecting Zoom affect my existing scheduled meetings?
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Do I need to manually add a Zoom link to each meeting?
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What happens if Knock can't generate a Zoom link?
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What happens when I reschedule a meeting?
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What happens when I cancel a meeting?
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Will I know if my Zoom connection is lost?
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Can my whole team use Zoom with Knock?
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Where do I connect Zoom?