Build Your Knock AI Demand-to-Revenue Plan
Knock AI builds an Opportunity Plan to identify where you can generate more revenue from the demand and relationships you already have. Before recommending workflows, Knock builds your Relationship Graph, analyzes your historical customers and buying committees, maps your buyer journey, and measures which acquisition channels work for each ICP group.
The result is a prioritized set of short-term and long-term opportunities your team can activate directly with Knock.
How does Knock build your Opportunity Plan?
Knock starts by understanding your business before recommending what to change.
The analysis combines four layers:
- Your customers and ICP groups
- Your existing relationships and buying committees
- Your website buyer journey and leakage
- Your attribution and pipeline performance
Together, these create the foundation for your Opportunity Plan.
Step 1: Build your Relationship Graph
Knock first builds a Relationship Graph that connects the people, companies, relationships, and engagement signals across your business.
This gives Knock context that goes beyond a CRM record or individual website session.
Understand your historical customers
Knock analyzes the customers and opportunities available through your connected CRM history.
Each company is enriched with more than 120 company and market signals, including team size, tech stack, types of customers, product type, business model, and more. Knock AI uses this data alongside your CRM outcomes to understand which types of companies have historically generated the most value for your business.
Knock uses AI-driven analysis to detect advanced ICP groups from these signals. These groups are your revenue engine.
This lets you identify:
- ICP groups generating the most revenue
- Customer profiles that may be less aligned with your current strategy
- New ICP groups worth prioritizing
You can then define the ICP groups you want Knock to focus on.
Understand the people behind every deal
B2B deals are rarely created by one person.
Knock analyzes the people associated with your historical customers and opportunities to understand the buying committees behind successful deals.
Depending on the available data, Knock can evaluate signals such as:
- Role
- Department
- Seniority
- Job title
- Professional background
- Relationship history
- Network
- Buying committee participation
This creates a clearer picture of which people typically influence, evaluate, champion, or make decisions in your deals.
Knock can use this context when identifying new people to engage inside target accounts.
Step 2: Understand your existing account relationships
Once Knock understands your ICP and historical buying committees, it analyzes the relationships your company already has.
For target and existing accounts, Knock connects known interactions across people and channels, looking for social connections and career history to find out:
- Who your company already knows
- Which reps have existing relationships
- How strong each relationship is
- Which buying committee members you still don’t connect with
- Warm intros and connections you can build
- Which important roles are still missing
- How people inside the same account are connected
For example, an account showing new buying intent may already have several relationships with your company. Knock can identify those relationships and recommend expanding into the missing members of the buying committee instead of starting from zero.
Step 3: Analyze where your website loses demand
Knock analyzes how buyers move through your website and where high-intent visitors fail to progress.
The Website Leakage Analysis evaluates the journey from traffic through intent, conversion, opportunity, and deal.
It can identify:
- Which pages create the most buying intent
- Which CTAs get buyers to take action
- Where buyers abandon forms or scheduling flows
- Which pages have the highest leakage
- Which ICP groups are being lost
- Which leaked buyers can be identified
- Which conversion paths create opportunities and pipeline
This lets Knock AI separate a traffic problem from a conversion problem.
If qualified buyers are already reaching your website but dropping after clicking Book a Demo, the recommendation may not be to generate more traffic. It may be to change what happens after the click.
Learn how the Website Leakage Analysis works.
Step 4: Understand what generates pipeline for each ICP
Knock then analyzes attribution to understand where your best demand comes from.
The Attribution Analysis connects channels, sources, landing pages, campaigns, buyer identity, ICP fit, opportunities, deals, and revenue.
Instead of asking only:
Which channel generates the most leads?
Knock can analyze:
Which channel generates the most valuable demand for each ICP group?
For example, your analysis may show that:
- LinkedIn generates the strongest enterprise pipeline.
- Paid search generates more SMB opportunities.
- A specific campaign attracts many visitors but few ICP accounts.
- One landing page performs particularly well for a specific ICP.
- Organic traffic produces fewer conversions but more valuable deals.
This gives your Opportunity Plan an acquisition strategy that is specific to the audiences you want to grow.
Learn how the Attribution Analysis works.
What does Knock recommend?
Once these analyses are connected, Knock AI generates recommendations for increasing revenue.
Recommendations are based on the opportunities found in your own demand, customer history, relationships, website, and attribution data.
Short-term opportunities
Short-term recommendations focus on opportunities that can be activated quickly.
Examples include:
- Recover leaked buyers with outbound workflows after high-intent website activity.
- Start real-time LinkedIn outreach when an identified buyer submits a form or demonstrates intent.
- Replace leaking
Book a Demoforms with Knock Scheduling so qualified buyers can schedule immediately. - Add Knock chat entry points to high-intent pages, campaigns, ads, G2, or other touchpoints.
- Activate Meeting Momentum to start a relationship immediately after an event meeting is booked and reduce no-shows.
- Reach missing buying committee members when an account demonstrates intent.
- Route high-value ICP groups differently based on their expected value and existing relationships.
Knock’s recommendation algorithm keeps looking for additional ways to optimize your revenue based on the ICP, leakage, and attribution analyses. Once Knock also sees engagement data from different channels, it adds another layer of engagement recommendations.
Long-term opportunities
Longer-term recommendations expand the relationship motion across more of your GTM strategy.
These can include:
- Building account-level outreach workflows
- Expanding relationships across buying committees
- Creating different buyer journeys for each ICP
- Moving additional campaigns from lead capture to direct conversations
- Connecting offline events with persistent digital relationships
- Expanding Knock across additional acquisition channels
The objective is not to activate every recommendation at once. Knock prioritizes the opportunities most likely to improve the KPIs you defined during onboarding.
How is the Opportunity Plan prioritized?
Your recommendations are evaluated against factors such as:
- Expected pipeline impact
- ICP value
- Existing demand volume
- Current leakage
- Relationship coverage
- Implementation effort
- Time to value
- Available channels
- Existing workflows and resources
Your team can then decide which opportunities to activate first.
A typical plan starts with high-impact opportunities that can be implemented quickly, measures the results, and then expands into additional workflows.
Work with your Knock Customer Growth Manager
Your Knock Customer Growth Manager works with your team throughout the process.
Together, you:
- Define the revenue KPIs you want to improve.
- Review your ICP, relationship, leakage, and attribution analysis.
- Identify the highest-impact opportunities.
- Prioritize the first workflows to activate.
- Configure the required audiences, channels, routing rules, and owners.
- Launch the workflows.
- Measure their impact against your original KPIs.
- Expand the plan based on what works.
The Opportunity Plan is therefore not a one-time report. It becomes the operating plan for continuously finding and activating new opportunities across your existing demand.
What does success look like?
The Opportunity Plan is built around measurable business outcomes.
Knock focuses on KPIs such as:
- More deals generated from the same demand
- Faster time from lead to opportunity
- More relationships across target accounts
- Greater buying committee coverage
- Higher conversion from existing demand
- Less SDR and BDR manual work
- More pipeline from your highest-value ICP groups
As new workflows are activated, compare their results with the baseline established during onboarding.
Frequently asked questions
What is the Knock AI Opportunity Plan?
The Knock AI Opportunity Plan is a prioritized revenue plan based on your historical customers, ICP groups, existing relationships, website buyer journey, and attribution performance. It identifies specific workflows you can activate to generate more pipeline from your existing demand.
What is the Knock Relationship & Identity Graph?
The Relationship & Identity Graph connects people, companies, engagement history, relationships, and available buyer signals into a unified view. Knock uses this context to understand who a buyer is, their relationship with your company, the account around them, and who else may be relevant in the buying committee.
How does Knock identify my ICP?
Knock analyzes your historical customers and CRM outcomes together with more than 120 enrichment signals. This reveals the customer profiles associated with the strongest revenue and pipeline performance and gives your team the data to define the ICP groups you want to prioritize.
Does the Opportunity Plan include buying committees?
Yes. Knock analyzes the people involved in historical deals and your current relationships within target accounts. This can reveal which buying committee roles you already have relationships with and which relevant people you may want to reach next.
Does Knock automatically activate every recommendation?
No. Knock surfaces and prioritizes opportunities, and your team chooses which recommendations to activate. Your Customer Growth Manager works with you to build the rollout plan, configure the workflows, and measure results.
On this page
- Build Your Knock AI Demand-to-Revenue Plan
- How does Knock build your Opportunity Plan?
- Step 1: Build your Relationship Graph
- Understand your historical customers
- Understand the people behind every deal
- Step 2: Understand your existing account relationships
- Step 3: Analyze where your website loses demand
- Step 4: Understand what generates pipeline for each ICP
- What does Knock recommend?
- Short-term opportunities
- Long-term opportunities
- How is the Opportunity Plan prioritized?
- Work with your Knock Customer Growth Manager
- What does success look like?
- Frequently asked questions
- What is the Knock AI Opportunity Plan?
- What is the Knock Relationship & Identity Graph?
- How does Knock identify my ICP?
- Does the Opportunity Plan include buying committees?
- Does Knock automatically activate every recommendation?