Knock AI Slack App - Sub-processors
Provider | Purpose and Slack data processed | When used | Entity country / processing location |
Google Cloud | Application infrastructure, event delivery, file storage, and AI inference. Receives relevant Slack event data, member and conversation identifiers, message content, uploaded files, and operational records. Vertex AI processes conversation context and related information for configured AI features. | Core infrastructure; AI processing according to the feature used. | United States provider. Confirm contracting entity and deployed storage/processing regions. Code uses both us-central1 configuration and global AI endpoints; an exclusive US or EU processing claim has not been established. |
Twilio SendGrid | Transactional email delivery, including notifications and conversation recaps. Receives recipient details and the content included in the email, which can include Slack-derived conversation information. | When an email workflow is triggered. | United States provider. Confirm contracted entity and account processing locations. |
Salesforce | CRM integration. Receives selected contact details, conversation history, activity updates, and meeting information derived from Slack interactions, according to the customer’s field mappings and sync settings. | When the customer connects Salesforce and enables the relevant synchronization. | Confirm contracting entity and processing locations for the connected Salesforce account. |
HubSpot | CRM integration. Receives selected contact details, conversation history, activity updates, and meeting information derived from Slack interactions, according to the customer’s field mappings and sync settings. | When the customer connects HubSpot and enables the relevant synchronization. | Confirm contracting entity and processing locations for the connected HubSpot account. |
Marketo (Adobe) | CRM and marketing automation integration. Receives selected lead details, conversation activity, and meeting information derived from Slack interactions, according to the customer’s field mappings and sync settings. | When the customer connects Marketo and enables the relevant synchronization. | Confirm contracting entity and processing locations for the connected Marketo account. |