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Use Personal Links in Knock

Use Personal Links in Knock

Boost Connections with Knock Personal Links

Knock personal links help every reps connect faster with buyers, customers, partners, and candidates.

Each Slack member automatically gets free links to strengthen external connections while ensuring traceability and CRM updates. Every member receives two links:

  • A Personal Meeting Link for instant scheduling
  • A Personal Chat Link for LinkedIn conversations

This guide explains how to set them up, share them, and track results in Knock.

What do I need before I start?

  • Knock App added to your Slack Workspace
  • Knock is connected to your CRM

Open the Knock App

  1. Open your Slack Organization Workspace
  2. Click on the Knock App.

      3. If you don't see the Knock App:

    1. Go to Slack Side Bar → Apps Section
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    2. Right Click, Manage, Browse App and Search for Knock App.
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    3. Search for Knock App → Choose: Open App
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  3. Access the Knock App, Choose Home Page Tab
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Set Up Availability

Availability in Knock AI determines when prospects can book meetings with you and when you appear reachable for chat. Availability settings apply to both your meeting booking link and your chat availability.

How to configure your availability:

  1. Click Set Availability to open the availability settings.
  2. Select your timezone.
  3. Choose the days and hours you are available for meetings and chat.
  4. Optionally, add multiple time slots per day for greater scheduling flexibility.

You can also manage availability directly from the Personal Hub - both locations control the same settings across the platform. Open Personal Hub

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Set Up a Personal Meeting Link

  1. Connect your calendar with one click when prompted by Knock.
  2. Knock automatically generates your Personal Meeting Link.
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  3. Click on the Meeting Settings button to update you scheduling configuration:
    • Personal Meeting name
    • Personal Meeting duration
    • General meeting limits:
      • Minimum notice before a meeting can be booked
      • Buffer time between meetings
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  4. Share your link anywhere so contacts can book with you instantly.

What happens after someone books?

  • You get a Slack notification with Knock enrichment about the lead.
  • The meeting appears on your connected calendar.
  • Booked meetings sync to your CRM if CRM sync is enabled.
  • You can reach out to the contact directly on LinkedIn from the meeting invite.

Set Up a Personal LinkedIn Chat Link

  1. Connect your LinkedIn account.
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  2. Knock automatically generates your Personal Chat Link.
  3. Update your LinkedIn settings to allow inbound DMs:
    • Use LinkedIn Premium (to enable InMail if required).
    • Enable “Allow others to send you messages.”
  4. Share your link in LinkedIn posts, email signatures, or as a QR code.

Your Personal Slack Chat Link

  1. Access the Knock App, Choose Home Page Tab
  2. Knock AI automatically create your personal Slack chat link
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What happens after someone messages you?

  • You get a personal Slack notification with the message and Knock enrichment.
    • We will not send those message to your monitoring channel.
  • All LinkedIn / Slack messages appear in Slack, organized by contact.
  • You can reply directly from Slack.
  • If you reply, Knock automatically syncs the lead and the conversation into your CRM.

This ensures LinkedIn conversations are tracked alongside chat and meeting data for complete visibility.

Best practices for personal links

Why use the Personal Chat Link?

  • Skip LinkedIn connection requests.
  • See enrichment before deciding to reply.
  • Sync replies from Slack directly to your CRM.

Why use the Personal Meeting Link?

  • Let prospects book instantly, without back-and-forth emails.
  • Get lead enrichment in Slack alongside the booking.
  • Cancel or reschedule from Slack.
  • Follow up by starting a LinkedIn chat.

Where should I share personal links?

  • As a QR code when meeting face-to-face
  • As a button in your email signature
  • In your LinkedIn profile

FAQ

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Do all Slack members get personal links?
‣
Can I customize the URL of my personal links?
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Can I use both personal links together?
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What happens if I disconnect my calendar?
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What happens if I disconnect my LinkedIn?

On this page

  • Boost Connections with Knock Personal Links
  • What do I need before I start?
  • Open the Knock App
  • Set Up Availability
  • Set Up a Personal Meeting Link
  • What happens after someone books?
  • Set Up a Personal LinkedIn Chat Link
  • Your Personal Slack Chat Link
  • What happens after someone messages you?
  • Best practices for personal links
  • Why use the Personal Chat Link?
  • Why use the Personal Meeting Link?
  • Where should I share personal links?
  • FAQ